So/ Auckland Hotel

$$$$||View on mapAuckland, New Zealand67 Customs Street East, Auckland, New Zealand, 1010|
8.7
Great
|75 photos
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Rooms and Guests2 Guests, 1 room
So/ Auckland Hotel
67 Customs Street East, Auckland, New Zealand, 1010·View on map
$$$$
Overall Score
Great
8.7Great
Cleanliness9.3
Comfort9.3
Location9.3
Staff9.1
Facilities9.0
Who stays here
Couples59%
Solo14%
Families13%
Business8%

Overview

Overall Score
Great
8.7Great
Cleanliness9.3
Comfort9.3
Location9.3
Staff9.1
Facilities9.0
Who stays here
Couples59%
Solo14%
Families13%
Business8%

5-star luxury waterfront hotel with avant-garde design in downtown Auckland

Accommodations

So/Auckland's 130 rooms are themed around New Zealand's Volcanic Elements - Liquid, Vapour, and Solid. Selected suites offer harbour views, private balconies, and separate lounge areas. Complimentary minibar and Nespresso coffee machine are included in every room.

Dining & Nightlife

Harbour Society restaurant serves reimagined Asian-inspired dishes with views of Waitemata Harbour and the Auckland skyline. HI-SO rooftop bar on the 16th floor features live music and cocktails overlooking the harbour. MIXO lobby bar and Javalab Café offering artisan coffee and French patisserie complete the dining options.

Wellness & Recreation

So/Auckland's wellness centre provides de-stressing treatments by expert practitioners, including back massage, couples massage, and full body massage. An indoor heated pool, sauna, and fitness centre are available on the basement level. Spa/wellness packages and spa lounge/relaxation area are also offered.

Location & Accessibility

So/Auckland sits in the Britomart district, 200 metres from Britomart Train Station and 400 metres from Auckland Sky Tower. The hotel is on the lively waterfront, 500 metres from the ferry terminal and within walking distance of the Viaduct Precinct. Valet parking and accessible parking are provided.

Business & Services

So Auckland hotel offers five meeting rooms for business or event use. 24-hour front desk and concierge service handle currency exchange, express check-in/check-out, and tour desk arrangements. Facilities include wheelchair access, CCTV security, and safety deposit boxes for guest convenience.

  • Accommodations: 130 rooms with Volcanic Element themes
  • Dining: Harbour Society, HI-SO rooftop bar, Javalab Café
  • Wellness: De-stressing spa treatments, indoor heated pool, sauna
  • Location: Britomart district, 700 ft from train station, 1300 ft from Sky Tower
  • Services: Five meeting rooms, valet parking, 24-hour concierge
Good to know
Check-in/Check-out
from 15:00-23:59
until 11:00
Amenities
Public parking is possible at a location nearby at NZD 65 per day.
High-speed internet access is available in public areas for free.
Other information
Breakfast
You can start your day with a full breakfast, which costs NZD 49.0 per person. 
Children & extra beds
There are no cribs provided in a room.  There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Japanese, Chinese, Polish, Korean, Hindi, Thai, Tagalog / Filipino, Vietnamese
Building
Number of floors:16
Number of rooms:128
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Club Room
  • Max:
    2 persons
King Room Mobility accessible
  • Max:
    2 persons
  • Bed options:
    1 King Size Bed
King Room
  • Max:
    2 persons
  • Bed options:
    1 King Size Bed2 Single beds
Show 5 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

NZD 65 per day

Baggage storage

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Fitness/ Gym

Fitness center

Swimming pool

Indoor swimming pool

Spa and relaxation

Back massage

Head massage

Full body massage

Spa & wellness center

Sports & Fitness

  • Fitness center

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Night club
  • Spa & wellness center
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room view

  • City view
  • Harbor view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about So/ Auckland Hotel

💵 Lowest room price 215 US$
📏 Distance to center 1.6 mi
✈️ Distance to airport 14.0 mi
🧳 Nearest airport Auckland, AKL

Location

67 Customs Street East, Auckland, New Zealand, 1010
Address
The address has been copied.
67 Customs Street East, Auckland, New Zealand, 1010
Map view
67 Customs Street East, Auckland, New Zealand, 1010
  • City landmarks
  • Nearby
  • Restaurants
Harbor
Queens Wharf
100 yd
Square
Takutai Square
100 yd
Level 3 130 Quay Street Waitemata Harbour
Britomart
100 yd
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
100 yd
Queens Wharf Auckland Harbourfrony
The Lighthouse by Michael Parekowhai
100 yd
Ferry Building 99 Quay Street
Ferry Building
100 yd
Market
La Cigale Market at Britomart
100 yd
Restaurant
Giapo
100 yd
Restaurant
Harbour Society
100 yd
Restaurant
Ortolana
100 yd
Restaurant
Shaky Isles Coffee Co
100 yd
Restaurant
Shakey Isles Cafe
100 yd
Restaurant
Angus Steak House
100 yd
Restaurant
Orleans
100 yd
Restaurant
Pizza Presto
100 yd
Restaurant
Genta Japanese Dining
100 yd
Restaurant
Ima Cuisine
100 yd

Reviews of So/ Auckland Hotel

The essence·from guest reviews·past 2 years

We read 1,125 guest reviews so you don’t have to

One honest summary, pulled from every verified stay—no scrolling through hundreds of reviews.

Guests say: worth booking
rated 8+
4.4/ 5
226 reviews
8.7/ 10
1,073 reviews
4.2/ 5
264 reviews
8.8/ 10
79 reviews
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Rooms and Guests2 Guests, 1 room